Paws Up Pet Supply.com - Returns Policy

365-Day Standard Return Policy:

Paws Up Pet Supply accepts returns for any item and for any reason as part of our famous "no questions asked" money back guarantee. 

To return an item, Fill out the Return Authorization Form below.  We will get back to you as soon as possible with an RMA (if needed) and directions on how to send your package to us.  Items returned without a filling ou tthe return authorization form will be subject to a 20% restocking fee. 

Our Return Policy:

•             Returns must be received within 365 days of purchase and must have all original documents and packaging.  We will not accept any returns after 365 days and we will ship the product back to you. 
•             Returned items must be in resalable condition or the condition that you received it in. 
•             Customers are responsible for all shipping charges on returned items unless otherwise noted.  We recommend you insure any return shipments for your protection.  Paws Up Pet Supply is not responsible for return shipments.           
•       For damaged merchandise notify Paws Up Pet Supply through our return authorization form.  

If you have any questions on our return policy, please contact our returns department at cs@pawsuppetsupply.com.

Click here for our Return Authorization Form